Download: "A download" or "to
download" is the act of fetching a document from the knowledge base
after having paid.
Template/Document: A standardised document that
can be purchased in the shop and downloaded.
The customer purchases the documents/templates from:
CVR no. 27 70 12 72
Engelsborgvej 29, 2.th.
2800 Kgs. Lyngby
Tel.: +45 45 33 18 30
Fax: +45 45 33 19 30
What is the customer getting for the money
The customer obtains the right to download templates/documents in
When the customer has approved the transaction and paid for the
product, the customer has obtained the right to download the
relevant standard document as stated in the shopping basket and on
the invoice sent by email together with the document in question
when payment has been effected.
In order to make purchases from Dokumenter ApS, the customer must
provide a name, an address and an email address.
When payment has been effected in the webshop, an invoice is sent
to the email address as proof of purchase. The invoice includes
details about the purchase. It is the responsibility of the
customer to ensure that this information is stored in a safe place.
The email also includes a Word file with the document
Right of cancellation
In connection with consumer transactions, the customer waives the
right of cancellation.
By accepting the terms and conditions, including by effecting
payment using a payment card, the customer is deemed explicitly to
have consented to waiving the right of cancellation. Consequently,
the customer cannot cancel an order once the purchase has been
When payment has been effected, the customer gains access to
download the document ordered (in Word format) - and will also
receive it by email.
No right of cancellation applies for business customers.
Right of use and ownership
The customer acquires full right of use of the document in
question, including the right to do the following:
* Electronically store the original document/template for the
customer's own later use.
* Print the original document/template for the customer's own
* Customise the original document for the intended purpose and
print the customised version(s).
The customer may not transfer the document/template in question to
others, redistribute it via the Internet or in any other electronic
format or in hardcopy (paper) versions without permission from
The customer is under no circumstances entitled to redistribute
documents and/or templates purchased via www.dokumenter.com.
When the customer uses the website, statistical information is
collected. This data is completely anonymous, which means that it
does not contain any information that can be used to identify the
user, even if the user has logged in.
Sensitive data submitted via the Internet is protected via SSL
(Secure Socket Layer) encryption. The servers on which data about
users is stored are protected by a firewall. Information is not
stored on the server in an encrypted format.
The information provided to Dokumenter ApS will be kept strictly
confidential and will be used only in connection with invoicing of
purchases from Dokumenter ApS and for sending out the newsletters
Registered users of Dokumenter ApS always have the right to know
which data has been registered about them and may object to a
registration in accordance with the provisions of the Danish Act on
the Processing of Personal Data.
Personal data will be stored for 5 years after the last
transaction with the customer. No registered personal data will be
passed on to third parties in any way at any time, except where
this is a statutory requirement or it is otherwise required by
User name and access code - subscriptions
Customers wishing to subscribe to Dokumenter ApS will be assigned
a user name and provided with an access code. It is the
responsibility of the customer to store this information in a safe
place. The customer is aware that there may, in exceptional cases,
be technical problems with the website so that it is inaccessible,
cf. the "Reservations" section below.
Subscriptions run for the period selected and then expire
The customer can subscribe to newsletters from Dokumenter
Newsletters will be sent either by email to the email address
provided by the customer or by post to the postal address provided
by the customer.
The customer can unsubscribe to newsletters at any time.
In connection with log-in, a cookie is installed on the PC used by
the customer. This is purely done in order to make it easier to log
in again later, and so that the system will remember what is in the
shopping basket while the customer navigates the site.
ApS, click here.
If the user wants to delete the cookie, this can be done via the
menu "Tools" - "Internet options" - "Delete browsing history" in
Technical requirements for the customer's computer
It is sought to optimise the website technically so that it will
support all the most common browsers (Internet Explorer,
Netscape/Mozilla, Opera) and operating systems (Windows, Mac OS,
The documents are provided in Word format.
It is the customer's responsibility to have the software
required in order to open and edit the Word format in which the
documents are provided.
All prices are in Danish kroner (DKK) including VAT.
Dokumenter ApS accepts payment using the following cards: Dankort,
Visa/Dankort and the international payment cards
Eurocard/MasterCard, Visa, Visa Electron and JCB.
Dokumenter ApS pays the fee charged by Nets in connection with the
The customer must pay any fees etc. to the customer's own card
Price changes and amendment of terms and
The prices and terms and conditions applying at any time can be
found on the website www.dokumenter.dk.
Dokumenter ApS makes reservations for any misprints and pricing
Dokumenter ApS accepts no liability for any downtime or
inaccessibility of the website, technical problems occurring on the
website or experienced by one of its collaboration partners, power
failure or interruption of the Internet connection, damage to the
system (whether physical or caused by computer viruses or hacking),
fraudulent use of personal data or other issues and circumstances
beyond the control of Dokumenter ApS.
It cannot be guaranteed that the customer can use any files
downloaded on all PCs, and it is always a precondition for use of
the documents that the customer has the required software for
opening/reading Word and Excel files.
Dokumenter ApS and its content suppliers (including
SelskabsAdvokaterne) accept no liability for any use of
documents/templates; in this connection, no guarantees or
warranties whatsoever are made to the effect that:
- that documents/templates meet the user's requirements,
expectations and needs.
- that www.dokumenter.com and any documents/templates made
available on the website are free from errors, accessible, correct,
concise, reliable, updated, secure, delivered on time and suitable
for the intended purpose.
Hence, Dokumenter ApS and its content suppliers (including
SelskabsAdvokaterne) accept no liability for any direct losses,
consequential losses, including business interruption, loss of
profit or indirect losses incurred by the customer, the customer's
buyers/clients/customers or third parties due to errors or defects
in a document/template or arising from the use of a
Users who cannot accept these terms should discontinue all use of
the services of Dokumenter ApS and exit the website.
The content of documents/templates cannot replace traditional
personal and legal advice.
The documents/templates are for information only (publishing) and
do not provide exhaustive descriptions of the selected
It is essential to stipulate that this webshop does not provide
legal advice of any kind. If a customer does not have sufficient
insight to assess and/or finalise a document/template, the customer
is encouraged to seek legal advice from a lawyer/attorney.
Dokumenter ApS accepts no responsibility for any link to a
third-party website. Dokumenter ApS accepts no liability for any
damage suffered by the customer as a result of a download performed
or any viruses etc. in the file.
Downloading of documents and templates (fetching them from this
server) shall take place at the user's own initiative and
Downloading of a document/template cannot be likened to specific,
individual legal advice provided by a lawyer/attorney. Dokumenter
ApS recommends that the customer always verifies a
document/template before using it. If a customer (either the user
personally or the customer's legal affairs department) does not
have sufficient legal insight, such verification can be performed
by a lawyer/attorney.
Complaints and notice of lack of conformity
If a file is damaged or cannot be accessed, the customer must give
notice of lack of conformity within reasonable time. If the
customer is a consumer, notice must be given within 2 years. The
right to give notice in respect of a damaged file is limited to any
Any notice of lack of conformity should be addressed to:
CVR no. 27 70 12 72
Engelsborgvej 29, 2.th.
2800 Kgs. Lyngby
Governing law and legal venue
The services provided by Dokumenter ApS are in all respects
governed by Danish law, and any disputes may be brought before the
Danish courts of law only.
If the customer is a business enterprise, the legal venue is the
Danish judicial district where Dokumenter ApS is domiciled. This is
currently the district of Lyngby.
Dokumenter ApS hopes that the documents will be helpful!